Welcome to OTPless. These Terms of Service ("Terms") govern your access to and use of the OTPless platform, services, and website (collectively, the "Services") provided by OTPLESS, Inc. ("OTPless," "we," "us," or "our").
1. Acceptance of Terms
By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use the Services. We reserve the right to modify these Terms at any time, and your continued use of the Services constitutes acceptance of any changes.
2. Description of Services
OTPless provides passwordless authentication services, including but not limited to:
- WhatsApp Login authentication
- Silent Mobile Verification (SNA)
- Passkey-based authentication
- Smart fallback OTP services
- Device fingerprinting and risk scoring
- API and SDK integration tools
3. Account Registration and Security
To use certain features of our Services, you must register for an account. You agree to:
- Provide accurate, current, and complete information during registration
- Maintain and promptly update your account information
- Maintain the security of your account credentials
- Accept responsibility for all activities that occur under your account
- Notify us immediately of any unauthorized use of your account
4. Acceptable Use
You agree not to use the Services to:
- Violate any applicable laws, regulations, or third-party rights
- Transmit any harmful, fraudulent, or malicious code
- Interfere with or disrupt the Services or servers
- Attempt to gain unauthorized access to any portion of the Services
- Use the Services for any illegal or unauthorized purpose
- Reverse engineer, decompile, or disassemble any aspect of the Services
- Remove or modify any proprietary notices or labels
5. API Usage and Rate Limits
Your use of the OTPless API is subject to rate limits and usage quotas as specified in your service plan. Excessive use beyond your plan limits may result in additional charges or temporary suspension of service. We reserve the right to modify rate limits and quotas with reasonable notice.
6. Fees and Payment
Certain aspects of the Services may be provided for a fee. You agree to pay all applicable fees as described in your service plan. All fees are non-refundable unless otherwise stated. We reserve the right to modify our pricing with 30 days' notice to existing customers.
If you fail to pay any fees when due, we may suspend or terminate your access to the Services.
7. Intellectual Property
The Services, including all content, features, and functionality, are owned by OTPless and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services solely for your internal business purposes in accordance with these Terms.
8. Data and Privacy
Your use of the Services is subject to our Privacy Policy. We collect, use, and protect your data as described in our Privacy Policy. You are responsible for ensuring that your use of the Services complies with all applicable data protection and privacy laws, including obtaining necessary consents from end users.
9. Service Level Agreement
We strive to maintain 99.99% uptime for our Services. However, we do not guarantee uninterrupted or error-free operation. Scheduled maintenance will be communicated in advance when possible. Enterprise customers may be eligible for specific SLA terms as outlined in their service agreement.
10. Disclaimers and Limitation of Liability
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, OTPLESS DISCLAIMS ALL WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
IN NO EVENT SHALL OTPLESS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, DATA LOSS, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES.
11. Indemnification
You agree to indemnify, defend, and hold harmless OTPless and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising out of or related to your use of the Services, violation of these Terms, or infringement of any third-party rights.
12. Termination
We may terminate or suspend your access to the Services immediately, without prior notice or liability, for any reason, including breach of these Terms. Upon termination, your right to use the Services will immediately cease. You may terminate your account at any time by contacting our support team.
13. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions.
Any disputes arising out of or relating to these Terms or the Services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except that either party may seek injunctive relief in any court of competent jurisdiction.
14. Changes to Terms
We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on our website and updating the "Last Updated" date. Your continued use of the Services after such changes constitutes acceptance of the modified Terms.
15. Contact Information
If you have any questions about these Terms, please contact us at:
Questions about these terms?
Our legal team is here to help. Contact us at legal@otpless.dev for any clarifications.